Operations, delivery
and digital, working properly.
We work alongside founders and leadership teams as an embedded operating partner. We help when operations, systems or delivery are hard to move. We stay close to the work until things are working.
Working with leadership teams in regulated, service-led and operationally complex organisations.
The situations we know well.
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Operations feel fragmented, with no clear owner
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Systems and tools are disconnected, and information lives in too many places
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The website no longer reflects the quality of the business
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Delivery is hard to move and progress feels inconsistent
A team of operators. Not a traditional consultancy.
Not On Mondays is a team of operators, delivery leads, and digital specialists. We help organisations improve operations, systems, delivery and digital presence. We join the team doing the work, not the one observing it.
Our work draws on experience across operations, systems, delivery and design. We shape it around what each organisation actually needs, and stay involved throughout.
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Embedded, not parachuted
We work inside your organisation, not from outside it. Working directly with your team is what turns advice into actual change.
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Outcomes over process
We focus on what needs to change. If something does not move the work forward, we stop doing it.
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Clear and direct
We will tell you what we think, including when it is not what you want to hear. That is what makes us useful rather than comfortable.
Our services.
We help organisations with operations, connected systems, delivery and digital. Experience across operational tooling and CRM ecosystems, including Salesforce. Some clients come for a single piece of work. Others engage us on an ongoing basis.
The Operating Layer
For when you need an operator inside the work, not an advisor observing it. Retained fractional COO and embedded delivery leadership.
Website Clarity
When your digital presence no longer reflects what you do. Accessible, clearly structured, built around real user needs.
Search & Visibility
When the right clients are searching for what you do and finding someone else. Organic visibility, AI search, and content that earns trust.
Delivery & Operations
When delivery has stalled or progress feels inconsistent. Clear plans, structured delivery, and someone who shares responsibility for the outcome.
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Retained · Monthly
Operating Partner Support
Your delivery runs, your team stays aligned, and you get back to leading.
We join your organisation as a fractional COO or operating partner, leading delivery, managing operational decisions, and keeping the work on track on a monthly retainer.
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Fixed Scope · 2–3 Weeks
Project Strategy
Leave with a clear, prioritised plan, so you know what to do next and in what order.
We review your current situation, identify what is blocking progress, and produce a prioritised plan with clear reasoning, so you know exactly what to do and in what order.
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Delivery & Digital
Project · Scoped
Website Design
A site that works for the people using it. Accessible, clearly structured, built around real needs.
We design and build websites structured around what users need to do. Accessible, clearly structured, and built around real user needs rather than visual preference.
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Retained or Project
Digital & Service Design
Digital services that get used. Researched, designed, and delivered to spec.
We help organisations build or improve digital services. We research user needs, design the service, and support the team that delivers it.
We stay close to the work.
We focus on what gets done.
We are not an advisory practice that hands over a report and steps back. We work alongside your team, stay involved as the work progresses, and share responsibility for getting things done.
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We embed with your team
We join your team directly. We attend the meetings that matter, understand how decisions are made, and work within your existing structure, not around it.
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We bring in specialists when the work needs them
We have a network of delivery managers, designers, researchers, and legal tech specialists. We bring them in when the work needs them. We do not add people to an engagement unless there is a clear reason to.
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We stay close to delivery
We do not hand over a plan and step back. We stay involved as the work is delivered, removing blockers, tracking progress, and adjusting when things change.
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We prioritise outcomes over process
We use process where it helps and drop it where it does not. We do not run meetings, produce documents, or follow frameworks unless they contribute to getting the work done on time.
Operational systems, service redesigns, and the work behind better delivery.
We work closely with organisations to improve how digital services operate: from delivery structures and internal systems to service journeys, visibility, and operational clarity.
View selected work
Experience across teams, delivered directly and with trusted partners
We work with regulated businesses, service-led organisations, and teams under delivery pressure. Particular depth in healthcare and MedTech, professional services, and law firms navigating operational change. Read about our legal tech work.
Tell us what
you are working on. We will respond directly.
We work with a small number of organisations at a time. If you think there might be a fit, send us a message. We will read it, ask a few questions if we need to, and give you an honest view on whether and how we can help.
hello@notonmondays.com